I hope this article helped you to fix the Unifi adoption failed issue. You should be able to adopt the Unifi Access point when the upgrade is completed and the status light is solid white. It can take a couple of minutes to complete. During the upgrade, you won’t be able to connect to the access point. The access point will download the firmware and upgrade it. In the PowerShell Windows, type upgrade and paste the URL that we just copied:.Open the Unifi download page and find the firmware for your access point. We now need to find the correct firmware URL.RSA key fingerprint is SHA256:dR0P62KnusGClIgPM1pfsx1QlH6HzrgTLxz0wDk2D4k.Īre you sure you want to continue connecting (yes/no/)? yes # Connect to the access point, with username ubnt Replace the IP Adres below with the address of your access point: Press Windows Key + X (or right-click the startmenu) and choose Windows PowerShell.You will need to know the IP Address of the access point, if you don’t see the IP Address in the controller, then use Advanced IP Scanner to look it up. To do this we are going to connect to the access point over SSH. We can manually download the Unifi firmware on the access point directly. Normally you update the firmware through the controller, but there is another option. If the firmware on the access point is outdated, then you also won’t be able to adopt the access point in the Unifi Controller. Method 4 – Update the firmware on the Access Point Note the version and check the latest available version here Īfter you have updated the Unifi Controller, try again to adopt the Access Point.If you are running the controller in a Docker container or on Windows then check the version that you are running in the settings screen: Check the Network application is up-to-date.Method 3 – Update the Unifi Controllerīefore we update the firmware of the access point, we are first going to make sure that Unifi Controller is up-to-date. Another good option is to connect the access point to the same switch as the controller. If the access point is in a different IP range, then double-check your router and Unifi Controller to be sure that only one them has DHCP enabled. You might need to click the Unifi Family button in the top right corner to switch to the correct view. This way you can determine which IP Address the access point has got. You can use the Unifi Discovery Tool to scan your whole network for the access point. They both need to be in the same IP Range to be able to communicate with each other. If you don’t see it at all, then it’s possible that the IP range of the access point doesn’t match with the controller. Method 2 – Check IP Address of the Access PointĪfter you have factory reset the access point, you should at least see the access point in the controller. With the Access Point reset you can now check if you can adopt the access point in the controller. You can reconnect to the access point after the Clearing CFG (configuration) is done. Enter the following command to factory reset the AP:.Connect to the access point over SSH (using PowerShell for example).Make sure that the access point is powered on and press the reset button for 10 seconds.Īnother way to reset the access point is remotely with SSH. To make sure that the access point isn’t managed by another (old) controller, we are first going to factory reset the access point. Fix Unifi Adoption Failed Method 1 – Factory Reset the Access Point This could cause problems with adopting the access point. The access point is for example running the latest firmware version, but the controller is maybe 10 releases behind. The most common issue is a firmware mismatch. Access Point firmware version should not be to old.Inform url should be set correctly – read more about it here.The access point must not be managed by another controller.There are a couple of things required to successfully adopt an Unifi Access Point in your controller: Why is the Unifi Adoption Failingįirst a little bit of background information about why the adoption could be failing. In this article, I will explain different solutions to will help you to fix the adoption issue. But if that is set correctly then we need to take a different approach to fix the Unifi Adoption Failed issue. The first step is to make sure that the inform URL is set correctly in the access point. You keep getting Adoption Failed, or maybe even not able to adopt your access point at all. Adopting an Unifi Access Point in the controller should be really straightforward.
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